Terms and Conditions
Last Updated: January 2025
1. Acceptance
By using Taskoneer (“Service”, “we”, “us”, “our”), you agree to these Terms. If you don’t agree, don’t use the Service.
2. The Service
Taskoneer provides project management, collaboration/messaging, time tracking, billing/quotes/invoices, file storage, and workspace-based access.
3. Eligibility & Accounts
- You must be at least 18 years old.
- You must provide accurate account information and keep it updated.
- You’re responsible for your account credentials and all activity under your account.
- Notify us promptly if you suspect unauthorized access.
4. Subscriptions & Billing
- Paid plans (and prices/features) may change with notice.
- Billing is recurring and in advance; payments are processed by Stripe.
- Subscriptions auto-renew unless canceled before renewal.
- You can cancel anytime; access continues until the end of the current billing period.
- Fees are non-refundable except where required by law or explicitly stated.
- Failed payments may result in suspension or termination until resolved.
5. Trials & Promotions
If we offer a free trial or promotion, it may change or end at any time. Unless you cancel before it ends, a trial may convert to a paid subscription.
6. Acceptable Use
You will not misuse the Service. For example, you may not:
- Break the law, infringe rights, or violate others’ privacy.
- Upload malware, attempt unauthorized access, or disrupt the Service.
- Send spam or misuse automated access without permission.
- Reverse engineer or attempt to extract source code where prohibited by law.
7. Your Content
- You own the content you upload.
- You grant us a limited license to host, store, process, and display your content to operate and improve the Service.
- You’re responsible for ensuring you have rights to the content you provide.
8. Our Intellectual Property
The Service (software, design, branding, and content) is owned by Taskoneer or its licensors. These Terms grant you a limited right to use the Service, not ownership.
9. Workspaces
- Workspace Owners manage members, permissions, and billing for their workspace.
- Workspace data is shared with authorized members based on roles/permissions.
- We aren’t responsible for disputes between workspace members.
10. Availability & Changes
The Service is provided “as available.” We may modify, suspend, or discontinue features, and we don’t guarantee uninterrupted service.
11. Termination
- You can stop using the Service and close your account at any time (cancel subscriptions first to avoid future charges).
- We may suspend/terminate access for violations, non-payment, legal requirements, fraud, or security risks.
12. Privacy
Your use of the Service is also governed by our Privacy Policy.
13. Disclaimers & Liability
To the maximum extent permitted by law, the Service is provided “as is” without warranties, and we are not liable for indirect or consequential damages. Our total liability for claims related to the Service is limited to the amount you paid us in the 12 months before the event giving rise to the claim (unless law requires otherwise).
14. Indemnity
You agree to indemnify and hold Taskoneer harmless from claims arising out of your use of the Service, your content, or your violation of these Terms or others’ rights.
15. Disputes & Governing Law
These Terms are governed by the laws of the jurisdiction where Taskoneer operates. Disputes will be handled through good-faith negotiation first, and then binding arbitration where permitted. Class actions are waived where allowed by law.
16. Changes to Terms
We may update these Terms. Continued use after updates means you accept the revised Terms.
17. Contact
Questions? Contact us via the website contact form or the email available in your account settings.